Prazo de Troca Produtos com Defeito
<p align="justify" style="margin: 0cm 0cm 0pt;" class="MsoNormal"><b><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">Reclamações de produtos com defeito</span></b><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" style="font-size: 10pt;"> </span></p> <p><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">O Código de Defesa do Consumidor estabelece prazos para você reclamar. Fique atento para não perder seu direito! </span></p> <ul type="disc"> <li style="margin: 0cm 0cm 0pt;" class="MsoNormal"> <div align="justify"><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">Até 30 dias para produtos não duráveis <br /></span><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt; color: red;">Até 90 dias para produtos duráveis</span><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;"> </span><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" style="font-size: 10pt;"> <p><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">Se o defeito não for aparente, dificultando sua identificação imediata, faça a reclamação assim que notar o defeito, pois os prazos começam a ser contados a partir de seu aparecimento </span></p> <p><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">Para correção do defeito, o fornecedor tem prazo de 30 dias </span><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" style="font-size: 10pt;"> </span></p> <p><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">OBS: Depois desse prazo, o consumidor poderá exigir: a troca do produto ou o abatimento no preço ou a devolução do dinheiro, corrigido.</span><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" style="font-size: 10pt;"> </span></p> <p><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">Atenção: o comerciante não é obrigado a trocar o produto que estiver em perfeito estado. Só existe essa obrigação se houver anotação na nota fiscal.</span><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" style="font-size: 10pt;"> </span></p> <p><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" style="font-size: 10pt;"> </span><b><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">Termo de garantia </span></b></p> <p><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" style="font-size: 10pt;"> </span><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">- O termo de garantia deve ser preenchido no momento exato da compra, na frente do consumidor.</span><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" style="font-size: 10pt;"> </span></p> <p><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">Junto desse termo deve ser entregue o manual de instalação, instruções e uso do produto</span><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" style="font-size: 10pt;"> </span></p> <p><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">- O termo de garantia deve esclarecer no que consiste a garantia, qual o seu prazo, qual o local em que ela deve ser exigida.</span><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" style="font-size: 10pt;"> </span></p> <p><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" tahoma;="" style="font-size: 10pt;">- Existe, além da garantia contratual dada pelo fabricante, de acordo com o Código de Defesa do Consumidor, uma garantia de <span style="color: red;">90 dias</span>, ou seja, 3 meses para os <span style="color: red;">produtos de consumo duráveis</span>.</span><span mso-fareast-language:="" mso-bidi-font-family:="" mso-fareast-font-family:="" verdana?,?sans-serif?;="" ?times="" new="" roman?;="" pt-br?="" style="font-size: 10pt;"> </span></p></span> </div></li> </ul>